WaspTime : How to relocate the database and service to a new mach...
If you need to relocate the WaspTime database and service to a new machine, do the following: 1 Run the installation on the new machine to install the Database, Time Service, and Client. This will set...
View ArticleWaspTime : How to make it keep longer log files
WaspTime logs a lot of information, especially when Loglevel is set to 0. Because of this, when a customer notices an error, the log files may have already cycled through to the point that the error is...
View ArticleWaspTime : How to back up database
To backup the WaspTime database, go to Tools, Database Backup. By default, it will create a backup with filename WaspTime5_<date stamp>.bkp. You can change the filename on this screen if you...
View ArticleWaspTime : How does rounding work
Example: If the Round To field was set to 15 (minutes), and the Round Up After field was set to 7 the following rules would apply: An employee clocks in at 7:52 – time is rounded to 7:45. An employee...
View ArticleWaspTime : How can I enter sample punches to test my overnight ru...
Beginning with a blank timecard or day, uncheck the Auto Calculate button.Next, let’s enter a pair of punches for our selected day (with no previous punches). We’ll use 6:00pm and 6:00am for our...
View ArticleWaspTime : Failed to connect to the Time Server
When trying to run WaspTime, if it immediately responds "Failed to connect to the Time Server. The program can not run without the Time Server so it will exit. Check the log file for more details",...
View ArticleWaspTime : Explanation of Group scheduling options
This document uses a timeline to show how WaspTime can include and exclude time worked from paid hours, based on group settings. Some of the features discussed are new to WaspTime v6, but a lot of the...
View ArticleWaspTime : ESI Timeline not able to communicate with clock
When adding the clock to connect to the ESI system, if it says it is unable to communicate with the clock, the first thing to do is have ESI verify that the Time and Attendance Management Interface...
View ArticleWaspTime : Error communicating with biometric clock. "Unable to c...
If you are having an error communicating with the biometric clock and the WaspTimeServer log contains this error: ERROR | Determine Clock Type - BIO - Connect - Exception: Unable to connect to...
View ArticleWaspTime : Enrolling new employees updates the clocks each time a...
Beginning in Wasp Time v7 with the BC100, RF200, and HD300 badge clocks, the badge numbers will need to be sent from the software to the clocks. This can be done from the clock utility within the...
View ArticleWaspTime : Enabling Windows Authentication ( Active Directory Int...
In order to allow your employees to log in to the WaspTime Web using their Active Directory credentials, do the following: 1 In directory C:\Program Files (x86)\Wasp Technologies\WaspTime Web, edit...
View ArticleWaspTime : Data and File Location for version 6
Program Directory:C:\Program Files\Wasp Technologies\WaspTime (32 bit Windows)C:\Program Files (x86)\Wasp Technologies\WaspTime (64 bit Windows) Default Backup Location:C:\Program Files\Microsoft...
View ArticleWaspTime : Cannot open the manage Biometric Clocks Utility
When trying to open the Biometric Clock Utility, if it fails with an error "Employees failed to load into the biometric utility. This may be caused by duplicate badge numbers or duplicate employee...
View ArticleWaspTime : Can I put an employee in more than one department so t...
You cannot put an employee into multiple departments. This is more of a job costing function than a strict time and attendance function.
View ArticleWaspTime : California Overtime for Semi Monthly employees
When using Semi-Monthly pay periods with California Overtime rules applied, overtime was being reported incorrectly on weeks where the pay period ended in the middle of the week, causing the week to...
View ArticleWaspTime : After installing WaspTime & PCPunch on a Win 2003 Serv...
In the WaspTime install certain files in your Windows and Windows32 folder may be replaced if needed. The following files are possibly replaced as part of the WaspTime install. It is possible for...
View ArticleWaspTime : "Failed to open a rowset" error when trying to open re...
'SpPayPeriodTimecardCA', database 'WaspTime', schema 'dbo'.": Open Microsoft SQL Server Management Studio Express on the server, select <server>\WASPDBEXPRESS for the server name and Windows...
View ArticleWaspNest - In MobileAsset or InventoryControl the check out and c...
The Wasp Track bundle only does basic inventory and asset tracking. Advanced features such as check in and check out are only available in the full versions of these applications which would need to...
View ArticleSQL logs for troubleshooting SQL install or startup errors.
SQL Server Setup LogThis log shows which SQL server components were detected, the operating system environment, the command-line parameters that were specified, the values that were specified, and the...
View ArticleSoftware Installation is failing
This applies to all software. For installation failure problems, check the following things:1. Ensure that you are attempting to install the application on one of the approved operating systems.2....
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