Windows Security Message: Data execution protection error in Wind...
*This article applies to InventoryControl and MobileAsset. This information applies only to Windows Vista. When installing or running InventoryControl or Mobile Asset, you may get an error stating...
View ArticleWhen printing from the List screen, it gives an error "Settings t...
*This article applies to InventoryControl and MobileAsset. When printing a list, if the last printer used to print a list has been deleted or renamed, you will get an error "Settings to access printer...
View ArticleWhat data formats are supported by the Import Wizard?
The Import Wizard will accept text files (.txt) and Comma Separated Values files (.csv) Fields should be separated by one of these field delimiters: comma, dash, semicolon, slash, space or tab
View ArticleWaspTime: Time server will not stay started
If the WaspTimeServer Service starts, but then stops after a few seconds, or if you intermittently get errors in the program saying no connection could be made because the target actively refused it,...
View ArticleWaspTime: Some reports not showing correct totals.
,Several of the reports in WaspTime display the pay period totals from the database for total hours and overtime. The reports do not calculate the totals. Because of this, these reports must be run for...
View ArticleWaspTime: QuickBooks not allowing access to its data
When trying to import the employees or pay items from QuickBooks for the first time, QuickBooks should ask you to grant permissions to access the database. You need to allow this access for the import...
View ArticleWaspTime: Export payroll to QuickBooks
These instructions for exporting time to QuickBooks are correct for QuickBooks 2010 and 2011. They supersede all prior sets of instructions. You no longer need to disable QuickBooks Payroll Services....
View ArticleWaspTime: B2000, BC100, RF200, HD300 clock is not detected as the...
WaspTime: B2000, BC100, RF200, HD300 clock is not detected as the correct modelIn some cases, the B2000, BC100, RF200, HD300 clocks are not able to be detected properly. They will report that they are...
View ArticleWaspTime : When trying to open Manage Biometric Clocks, it gives ...
The cause of the error is that the database is showing duplicate badge numbers when it tries to open that list, causing an error. Usually this is due to an employee having been removed, then a new...
View ArticleWaspTime : What is the difference between the Absence Report and ...
The Absence report shows the absences that were entered into each time card per person for a time period. This one gives the employer a view into an employee's habits and possibly points out an...
View ArticleWaspTime : WaspTime server machine has multiple NICs
If the server machine running the WaspTimeServer service has multiple network connections, you may experience trouble communicating with the clocks. To force the card that is in the same IP range as...
View ArticleWaspTime : Time exported to Quickbooks does not appear.
When exporting times to Quickbooks, if there are no payroll codes selected in the Group setup, the export will not proceed. If your export says it has completed successfully, but the times do not...
View ArticleWaspTime : There was an error 1 saving a timetracking Quickbooks ...
To resolve this issue, apply payroll codes to overtime and absences in WaspTime then try to re-export your information.
View ArticleWaspTime : Script to create database backups outside of the progr...
Extract the attached files on the server, then run BackupDB4WT6.bat to create a backup file in C:\Program Files\Microsoft SQL Server\MSSQL.1\MSSQL\Backup\. The filename will be...
View ArticleWaspTime : Reports not opening, Could not load file or assembly '...
Symptom: After a new install or upgrade to WaspTime v6, none of the reports will work. Trying to view the report comes up with an error: "Show Report viewer exception: Could not load file or assembly...
View ArticleWaspTime : On some of the reports, time card summary report for e...
You must be running at least Windows 98SE for the reports to run. Also, WaspTime is not supported on Windows 98. It is only supported on Windows 98 SE and higher
View ArticleWaspTime : Importing a Quickbooks employee list - Getting an erro...
You cannot import a Quickbooks Employee file into Wasp Time from a network location. Copy the .iif file to your local system and import from there.
View ArticleWaspTime : If an absence is deleted from the timecard, then a dif...
If you are running WaspTime version 5: HTTP://dl.waspbarcode.com/wasp/FixTimecardReportAbsenceCodesV5.zip If you are running WaspTime version 6:...
View ArticleWaspTime : I installed just the PC Punch software on my client co...
Click Start > Run. Type REGEDIT in the provided blank and click OK. Click the + next to HKEY_CURRENT_USER \ Software \ Wasp Technologies \ WaspTime5 Click on the Options folder.Right-click in...
View ArticleWaspTime : HTTP Error 500.19 when connecting to the web module
When trying to connect to the WaspTime web module, if you get an error page saying HTTP Error 500.19 - Internal Server Error, there could be an issue with the ASP.NET role in your IIS configuration....
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